We at Aman Wheelchairs understand the importance of your privacy and are committed to safeguarding your personal information. This Privacy Policy explains in detail the type of data we collect, how we collect it, how we process it, how we share it, and what rights you have over your personal data when you interact with our services. By using our services, you consent to the collection and use of your information in accordance with this policy. Please take time to read this Privacy Policy carefully to fully understand how your information is handled by Aman Wheelchairs.

Type of Information We Collect

We collect various types of data to ensure that we can provide the best possible experience when you use our services. The specific types of data we may collect include:

Personal Identification Information (PII): This includes, but is not limited to, your full name, email address, phone number, delivery address, payment details such as credit card information, as well as any other identifiers that could pinpoint you as a specific individual.
Account Information: If you create a user account on our website or mobile app, we collect your username, password, and associated preferences to personalize your experience and streamline checkout processes.
Technical Data: When you access our website or mobile app, we collect information about the device you are using, such as your IP address, device type, operating system, browser type, and how you interact with our website or app. This helps us optimize our digital platforms for better usability.
Usage Data: This includes detailed information about how you use our services, including the types of products or rentals you're interested in, pages you visit on our website, how often you engage with us, and other behavioral patterns that help us understand your needs.
Transaction Data: If you rent our wheelchairs or scooters, we collect details about the transactions you have made, including the products or services purchased, the dates of your bookings, total amounts paid, the method of payment used, and any shipping or delivery preferences.
Communications Data: When you contact our support team or request assistance through live chat, phone, or email, we may collect a record of that correspondence to resolve your issue and improve customer service quality.

How We Collect Your Information

To initiate your wheelchair or scooter rental, you must complete the booking process through our website, mobile app, or via a direct communication channel with the service provider. During the booking process, you will be required to provide information regarding the type of equipment you wish to rent, your location for pick-up or delivery, the desired rental dates, and payment information. Payment for the rental must be made in full and upfront at the time of booking to confirm your reservation. We offer a variety of secure payment options designed to suit your needs, including but not limited to: major credit cards (Visa, MasterCard, American Express), debit cards, mobile wallet services, and various methods of online transfers. Upon completing your payment, you will receive a confirmation notice that your reservation has been successfully secured. Please ensure that your selected payment method is valid and has adequate funds to cover the entirety of your booking. Failure to process your payment will result in an incomplete reservation.

Detailed Overview of Your Rental Agreement and Responsibilities

The rental agreement becomes active when you complete the booking process for any wheelchair or scooter through our digital platforms. By completing the booking, you agree to the terms outlined in this agreement and are entering into a contract to rent the selected equipment for a specific time period at the quoted price. The specific duration of your rental will begin once you have officially received the equipment, either through direct delivery or personal pick-up from one of our locations. It is critical that you utilize the equipment responsibly during the entirety of the rental period to avoid any penalties. The quoted rental period will end as soon as the equipment has been successfully returned to the designated location or collected by us, should you arrange for a pick-up service. If you wish to extend your rental duration, advance notifications and approvals are essential to prevent any late fees or disruptions to scheduling.

Detailed Overview of Your Rental Agreement and Responsibilities

The rental agreement becomes active when you complete the booking process for any wheelchair or scooter through our digital platforms. By completing the booking, you agree to the terms outlined in this agreement and are entering into a contract to rent the selected equipment for a specific time period at the quoted price. The specific duration of your rental will begin once you have officially received the equipment, either through direct delivery or personal pick-up from one of our locations. It is critical that you utilize the equipment responsibly during the entirety of the rental period to avoid any penalties. The quoted rental period will end as soon as the equipment has been successfully returned to the designated location or collected by us, should you arrange for a pick-up service. If you wish to extend your rental duration, advance notifications and approvals are essential to prevent any late fees or disruptions to scheduling.

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